I did not get paid for a shift I worked:

There are a few reasons why an AT might mistakenly not have received payment for a shift:

• The AT Forgot to check-in.  Clip on how to check-in: https://www.youtube.com/watch?v=ZGoTf-3xcj0
• It is the first time an AT worked a shift through the platform. 1st shift payments typically take up to 7 days to process.
• EO is paying through ACH. ACH payments take 7 to 10 days to process.
• The AT accidentally entered the wrong bank account and/or routing number.
• The AT re-entered their bank information multiple times, causing an issue with our payment processor.
• Event Operator payment source was declined.
• The AT entered a Shift Modification that has to be approved by Event Operator

If you need to contact us about a missing payment, please email us at contactus@go4ellis and include the following information in your email:

• Email associated with account
• Name of the event
• Name of event operator
• Shift start and end time
• Rate
• Did you request shift modification?