First, make sure that you were checked-in for the event you worked.
You can request a shift extension in the app after your shift is over. Follow these steps to request a shift extension
- Once the shift end time has passed you may request a shift extension under the Game-day section of the app.
- Under Game-day select the shift you need to modify.
- On the upper right hand corner of the app you will see a clock icon.
- Click the clock icon and enter in the shift start and end time.
- Your shift modification will be sent to the event operator to approve/deny.